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Microsoft Dynamics 365 Business Central
Running a growing business comes with complexity—manual processes, disconnected systems, and data silos can hold you back. Dynamics 365 Business Central is an all-in-one cloud ERP solution built for small and medium-sized businesses to streamline operations, boost financial visibility, and accelerate growth.
With AI-powered insights, embedded Microsoft 365 integration, and scalable cloud flexibility, Business Central empowers you to connect finance, sales, service, supply chain, and operations in a single solution. The result: smarter decisions, faster outcomes, and future-ready growth.
Guided tour
Take a guided tour and see how Dynamics 365 Business Central brings intelligence and agility to every department.
Capabilities of Microsoft Dynamics 365 Business Central
Explore how Dynamics 365 Business Central integrates your business operations with seamless tools and real-time insights to drive growth and efficiency:
Financial Management
Manage finances with precision. Automate reporting, reconciliation, and forecasting while using AI to predict cash flow and identify risks.
Project Management
Plan, monitor, and optimize projects with real-time cost tracking and resource allocation, ensuring on-time, profitable delivery.
Sales Management
Empower sales teams with AI-guided recommendations, opportunity tracking, and seamless Outlook integration to close deals faster and build stronger relationships.
Operations Management
Streamline inventory, production, and supply planning with AI-driven demand forecasting and automated replenishment.
Service Management
Deliver proactive service with connected workflows, contract management, and AI insights into service history for faster resolution.
Supply Chain Management
Strengthen supply chain resilience with vendor collaboration, real-time visibility, and Shopify integration for connected commerce.
Reporting & Insights
Make smarter decisions with self-service analytics, Power BI dashboards, and Copilot AI support for quick, data-driven actions.
Dynamics 365 Business Central
Connect finance, sales, service, and operations teams with a comprehensive business management solution trusted by over 30,000 small and medium-sized businesses.
Adapt Faster
Be prepared for disruption with the insights needed to pivot quickly, shift business models, and cultivate strategic plans.
Work Smarter
Empower your people to confidently take action and get more done with AI-infused processes, automated workflows, and interoperability with Microsoft 365 + Teams.
Perform Better
Enable better business performance with continuous process improvements and responsiveness across your entire business—not just financials.
Benefits of using Dynamics 365 Business Central
Work smarter with AI
Automate manual tasks and receive intelligent recommendations for faster workflows.
Seamlessly connect Microsoft 365
Use Outlook, Excel, and Teams directly within Business Central.
Enterprise-grade security
Safeguard data with advanced identity protection and role-based access.
Smarter decisions, faster
Access real-time dashboards, KPIs, and Copilot AI support.
Automated finance workflows
Automate reconciliation, close books faster, and predict cash flow with AI.
Real-time financial visibility
Gain real-time visibility into budgets, profitability, and performance.
Global business support
Expand globally with support for multiple currencies, languages, and tax regulations.
AI-driven sales insights
Get AI-powered recommendations for upsell and cross-sell opportunities.
Integrated sales tools
Accelerate sales cycles inside Outlook and Teams.
Seamless customer service
Deliver seamless post-sales service with integrated order, returns, and repair management.
Budget and profitability tracking
Monitor budgets and profitability with advanced cost tracking.
AI-powered resource allocation
Use AI insights to allocate resources and optimize utilization.
Team collaboration
Collaborate easily with Microsoft Teams integration.
Demand forecasting
Anticipate demand with AI-powered forecasting.
Automated replenishment
Automate replenishment and order promises with real-time insights.
Warehouse efficiency
Enhance warehouse efficiency with barcode scanning and AI-driven inventory management.
Consulting Services | FastTrack & Packaged Solutions
As a certified Microsoft partner, defacto infotech empowers organizations to unlock the full potential of Dynamics 365 Business Central:
Planning
Conduct a comprehensive assessment of financial workflows, supply chain processes, and operational gaps to design an AI-driven ERP strategy that supports sustainable growth.
Implementation
Deploy a unified, cloud-based ERP that seamlessly connects finance, sales, service, operations, and supply chain to ensure end-to-end visibility and efficiency.
Customization
Configure dashboards, workflows, and AI-powered reporting to align with your business goals, KPIs, and compliance requirements.
Optimization
Harness Copilot AI, predictive analytics, and intelligent automation to streamline processes, improve decision-making, and maximize ROI.
FastTrack
Accelerate adoption with expert-led guidance, pre-built templates, and proven best practices for faster time-to-value and measurable outcomes.
Customer story
See how organizations are scaling faster, cutting costs, and gaining agility with Business Central.
"Implementing seamless integration and real-time insights has revolutionized our dairy operations, enhancing efficiency and decision-making across the board."
Products
Business Central
Pricing
Dynamics 365 Business Central offers flexible plans designed to fit SMB needs and budgets.
What's new?
Stay ahead with the latest Business Central innovations
Forrester Study
Customers achieve a 172% ROI in 3 years.
Nucleus Research
Business Central reduces costs, boosts productivity, and drives flexibility for SMBs.
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