Defacto | Drive Digital Transformation with Microsoft Solutions

What is Simple CRM?

Simple CRM is a streamlined customer relationship management application built on Microsoft Power Platform, helping businesses track leads, opportunities, and customer relationships without the complexity of traditional CRMs.

It delivers the essentials from day one, an intuitive sales and service workspace, guided follow-ups, and a single view of each customer, so teams can be productive instantly, not after weeks of setup.

Its advantage is simplicity that scales. Start with only what you need and expand as you grow, all on the secure Microsoft Dataverse foundation. No subscriptions, no heavy configuration, just a CRM that works.

What Makes Simple CRM Different

Zero Subscription Costs

Simple CRM is free to use with your existing Power Apps license. No contracts. No unexpected upgrades. No recurring charges.

Fast Deployment

Go from installation to productivity in minutes. Pre-built sales and service processes help your team start working immediately, not weeks later.

Made for Small and Mid-Sized Businesses

Get exactly what you need without the bloat. Simple CRM prioritizes usability, efficiency, and business impact.

Automate Your Way

Use Power Automate to streamline follow-ups, notifications, and approvals. Reduce manual work and help teams focus on customers, not admin tasks.

Expandable When You’re Ready

Start simple, grow confidently. Add new apps, workflows, or business modules as your needs evolve - all without rebuilding or switching systems.

Secured by Microsoft Dataverse

Your customer data is backed by the same enterprise-grade security that powers Microsoft 365. Authentication through Microsoft Entra ID helps ensure data integrity, access control, and compliance.

Expand Your CRM Experience

Extend the power of Simple CRM with pre-built connectors and Microsoft-certified add-ons. Seamlessly connect with over 1,200 applications using Power Automate, or enhance functionality with purpose-built extensions for:

Project Management

Track tasks, milestones, and deliverables in one unified view.

Field Service

Schedule, dispatch, and manage field operations effortlessly.

Business Central Integration

Unify finance and operations with end-to-end business visibility.

Secure. Compliant. Microsoft Certified.

Simple CRM is developed by defacto infotech, a certified Microsoft Partner, and runs natively on Microsoft Power Platform, delivering flexibility, resilience, and intelligence across every business function. It inherits Microsoft’s global cloud security model, ensuring compliance, privacy, and reliability by design. Your data remains encrypted, governed, and fully under your control.