Defacto | Drive Digital Transformation with Microsoft Solutions

Empower Your Organization with AI-Driven Business Transformation

Drive efficiency and insight across your business with Dynamics 365, Microsoft’s intelligent suite of AI-powered applications. Connect people, processes, and data to streamline operations and deliver measurable outcomes.

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Break Free from Legacy Systems: Embrace AI-Infused Innovation

Dynamics 365 integrates effortlessly with your existing tech stack—including Microsoft 365, Power Platform, Azure, and more—delivering a unified, secure, and scalable solution for every area of your business.

Enrich your sales and marketing

Grow your revenue by using AI and real-time insights to understand customers, personalize journeys, and close deals faster.

Gain deeper visibility into customer behavior with predictive insights.
Shorten sales cycles through AI-powered recommendations and collaboration tools.
Drive ROI with data-backed marketing campaigns and customer journeys.

Personalize service experiences

Deliver faster, smarter, and more personalized support that builds customer trust and loyalty.

Empower agents with AI guidance and contextual knowledge.
Offer seamless service across chat, voice, email, and social channels.
Provide proactive support with real-time monitoring and automation.

Modernize your ERP

Connect finance, supply chain, and operations to gain visibility, agility, and resilience.

Optimize cash flow and streamline financial processes with real-time analytics.
Build a resilient supply chain with AI-driven forecasting and planning.
Improve operational efficiency with automation and predictive insights.

Ready your business for growth

Scale confidently with a platform built to evolve with your needs.

Seamlessly integrate with Microsoft 365, Azure, and Power Platform.
Unify data with Microsoft Dataverse for a single source of truth.
Expand globally with enterprise-grade security and compliance.

Enrich your sales and marketing

Grow your revenue by using AI and real-time insights to understand customers, personalize journeys, and close deals faster.

Gain deeper visibility into customer behavior with predictive insights.
Shorten sales cycles through AI-powered recommendations and collaboration tools.
Drive ROI with data-backed marketing campaigns and customer journeys.

Personalize service experiences

Deliver faster, smarter, and more personalized support that builds customer trust and loyalty.

Empower agents with AI guidance and contextual knowledge.
Offer seamless service across chat, voice, email, and social channels.
Provide proactive support with real-time monitoring and automation.

Modernize your ERP

Connect finance, supply chain, and operations to gain visibility, agility, and resilience.

Optimize cash flow and streamline financial processes with real-time analytics.
Build a resilient supply chain with AI-driven forecasting and planning.
Improve operational efficiency with automation and predictive insights.

Ready your business for growth

Scale confidently with a platform built to evolve with your needs.

Seamlessly integrate with Microsoft 365, Azure, and Power Platform.
Unify data with Microsoft Dataverse for a single source of truth.
Expand globally with enterprise-grade security and compliance.

AI-Powered Impact Across Your Organization

Accelerate Revenue

30–50%

Close deals faster and personalize customer journeys using AI insights in Dynamics 365 Sales

Deliver Exceptional Service

Up to 70%

Reduce average agent handling time and provide proactive support across channels with AI-powered Dynamics 365 Customer Service

Optimize Operations

$1.5M+

Save on unplanned downtime and improve supply chain efficiency with AI-driven insights in Dynamics 365 Supply Chain Management

Boost Financial Productivity

Up to 55%

Streamline cash flow and finance processes with real-time analytics in Dynamics 365 Finance

Transform your business and unlock its full potential with us.

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