Empowering regulatory excellence with low-code development

Low-Code Development

80%

Administrative workload reduction

100%

System integration

60%

Operational efficiency gain

70%

Faster decision making

80%

Process automation

Situation

ZICTA is a regulatory authority overseeing ICT, postal, and cybersecurity services in Zambia. However, fragmented systems across departments created inefficiencies and slowed operations.

Challenge

Disconnected Systems

Data silos across departments limited visibility and slowed decision-making.

Operational Inefficiencies

Manual processes increased costs and reduced responsiveness.

Solution

ZICTA implemented a low-code platform to unify systems, centralize data, and streamline operations across departments.

✓Centralized Data — Unified all systems into a single platform.
✓Automation — Reduced manual effort and improved efficiency.
✓Collaboration — Enabled cross-department communication.

Key outcomes

✓Improved efficiency and reduced costs
✓Faster regulatory response times
✓Enhanced collaboration
✓Scalable digital platform

Company details

CustomerZICTA

LocationZambia

Company size51–200 employees

IndustryIT Services

Products & services used

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