Omnichannel experience is transforming customer service in all industries. It is the presence of online portals and centralized data that makes omnichannel support a reality. When customers…
Read MoreSubjects like Crisis Management, to counter global outbreaks such as COVID-19, is rarely taught in formal education. MBA subjects may superficially touch the topic, but…
Read Morede facto Infotech and all its employees are honoured and elated to announce that our Chief Strategy Officer Komal Kapoor is amongst an illustrious jury of distinguished professionals for…
Read More