Operations and Maintenance
De Facto’s Microsoft Dynamics technical support team has undergone rigorous training and testing to deliver high quality customer service. The team efficiently and effectively handle any technical issues through remote access support. We guarantee availability by monitoring server status and performance, making backups, planning for recovery from disasters, and ongoing troubleshooting. We offer several options that help make your deployment of Microsoft Dynamics 365 for CRM run optimally, reliably, and securely. In most situations where Microsoft Dynamics 365 for CRM is running in a production environment, we apply the latest update for all Microsoft Dynamics 365 for CRM applications shortly after the update becomes available. On-premises versions of Microsoft Dynamics 365 for CRM use two kinds of update technology – Setup update which makes sure that you have the latest version of setup and Update rollups which is a collection of software updates for a particular Dynamics CRM application. In addition to that, we have 24×7 technical and functional assistance supported by the well-equipped infrastructure to be at your assistance at all times via telephone, email or web support.